We go the extra mile
We belive in truly helpful customer service. Our goal is to make sure your holiday exceeds your expectations... so here's just a few of the extras the Beacon Team and our resort are renowned for:
- Our friendly team of local staff are ready to help you every step of the way, from booking your stay to local information or assistance with organising special requests.
- Fantastic group options with a range of accommodation and sites to cater to a variety of needs.
- Function Room available for private hire. Group Accommodation and Function Package Deals are also available for corporate retreats, workshops, school camps and tour groups.
- Group Catering available for special occasions, including Private Function Room Hire and delicious meals using local produce. Special Dietary requirements are catered for at no additional cost.
- Free Guest Wi-Fi through out the entire resort.
- Complimentary arrival/departure transfers from the Queenscliff ferry terminal to the resort.
- Bus transfers available to local events, restaurants and wineries. Advance bookings essential. (From $6.00 per person.)
- A range of local chef prepared, pre-packed meals available in our Shop. Pre order prior to your arrival and we'll stock them in your accommodation ready for you to heat and eat.
- Pre order your groceries online at Woolworths or Coles and we'll pack them away in your cabin before you get here (please request delivery after 1.00pm).
- Clothes washing and ironing service
- Free local tour booking service, assistance with restaurant bookings and local attractions from our friendly, "local" staff.
- Secure bike storage.
- Special needs equipment available, free of charge - see Amenities
- All accommodation bookings receive weekly room servicing from our professional housekeeping team. Daily room servicing is available on request (fee).
- Free pool towels are available on request.
- Photocopying and faxing service (fee)
- Newspapers delivered to your room/site on request.
- Espresso Coffee delivered to your room/site on request.
- Professional babysitting service (bookings essential).
- Onsite public access defibrillator (PAD), located outside The Shop.