• Exterior of two bedroom villa accommodation at BIG4 Beacon Resort in Queenscliff
  • Children playing together at BIG4 Beacon Resort Queenscliff

Terms & Conditions of Use

Your use of beaconresort.com.au, muddayspa.com.au and associated social media accounts (the Beacon Resort network) are governed by these Terms of Use.

Please take the time to read these Terms of Use together with our Privacy Policy. We may, from time to time, review and update these Terms of Use to take account of new laws, technologies and changes to our operations. Your use of the Beacon Resort network is governed by our most recent Terms of Use.

Using our Websites | Children and Young People | Online Account | Intellectual Property | Reporting | Service Changes |  Dealing with Advertisers | Links | Termination | Disclaimer | Limitations of Liability | Indemnity | Governing Law

Using our Websites

Your access to and use of beaconresort.com.au and muddayspa.com.au is for your personal use only. We do not permit any commercial use of the network without our express written agreement. 

Children and Young People

The content on the beaconresort.com.au is suited for a general audience and is rated PG (parental guidance recommended). If you are under the age of 16 we recommend you obtain your parents’ permission before using Beacon Resort network. 

Beacon Online Account

In order to access some of our website services and products, you may be asked to register with us by providing us with certain information about you which we will use to create your Beacon Online Account. As part of creating your Beacon Online Account, you may also be requested to provide questions and secret answers, which we use to help verify your identity and assist in resetting your password, as well as an alternate e-mail address

Membership of your Beacon Online Account is free but is conditional upon you giving us accurate up to date registration information including a valid email address if requested.

We may refuse to accept your registration request and/or terminate your Beacon Online Account at our discretion and without notice if your registration information is inaccurate or incomplete or if you use your Beacon Online Account to annoy other users or disrupt or misuse our services in any way.

Account Security

You must keep your Beacon Online Account log in details secure and must not disclose them to anyone else. You must notify us immediately if you suspect or become aware of any unauthorised use of your Beacon Online Account or log in details.

Account Privacy

Your Beacon Online Account, and any other personal information you provide us is subject to the Beacon Resort Privacy Policy. By using the beaconresort.com.au website you consent to us collecting and using this information in accordance with the Privacy Policy

Intellectual Property

The Beacon Resort network includes services and content which are the intellectual property of BIG4 Beacon Resort and our service providers. You may use our content by downloading and storing limited copies for your personal use only. You may not otherwise reproduce or redistribute or use our content or services in any way unless you have our express permission.

Your Contributions

On certain parts of the Beacon Resort network we may encourage you to submit your own personal contributions for example by submitting photographs, video footage or written feedback or participating in discussions with other members of our online communities (Your Contributions). Your Contributions are subject to the following conditions:

  • All Your Contributions must be your own work and must not include any material which is the copyright of someone else;
  • Your Contributions must be on-topic and constructive and not contributed with the intention of disrupting our online communities or causing harm or offense to anyone;
  • You give to us free of charge permission to use Your Contributions in any way we want to on any web site or mobile site, application, products or services in any media (including editing, modifying or adapting Your Contributions for operational or editorial reasons).

We may also redistribute Your Contributions to third parties; please note that this may include television broadcast.

  • Copyright in Your Contributions remains with you and the permissions you give us do not restrict you from using Your Contributions in any way;
  • We generally show your Member name with Your Contributions, however, you acknowledge and agree that it is not always practical for us to attribute you as the author of Your Contributions; and
  • Your Contributions may or may not be pre-screened and there may be a delay before they appear on the Beacon Resort network. We may choose not to use Your Contributions or remove Your Contributions from the Beacon Resort network in our discretion.

If you have any questions about Your Contributions please contact us here

Prohibited Contributions

It is your responsibility to ensure that Your Contributions do not breach any applicable laws or rights. Without limiting this obligation we require that Your Contributions do not:

  • Defame any person;
  • Breach anyone’s intellectual property rights or confidentiality.
  • Breach privacy laws;
  • Breach anti-discrimination laws;
  • Contain any links, advertising or marketing material or spam;
  • Stalk or harass any person;
  • Encourage or promote or assist the commission of any illegal act;
  • Contain excessively coarse language or content which would be rated R RC or X by the Australian Classification Board; or
  • Include any material that contains any virus or computer code file or computer program designed to impair any the performance of Beacon Resort network or any computer, software or telecommunications device.



Please note while we will not necessarily reply to all complaints, we will consider whether there are any grounds for taking action for each complaint received.

Service Changes

We reserve the right to change, suspend or discontinue any content or services included in or accessible via the Beacon Resort network without any notice and without any liability to you

Dealings with Advertisers

The Beacon Resort network may include advertising and promotional material provided by our advertisers. We do not recommend or endorse any advertiser, its products or services and we ask that you contact the advertiser directly if you have any queries or concerns regarding the content of any advertisement.

In some instances, advertisements may contain offers which you can accept by clicking through to the advertiser's website. Such offers are not made by us and the advertiser is solely responsible to you for the delivery of any goods or services you may purchase on the third party website.

From time to time we may feature, promote or sponsor special events, competitions and other activities conducted by third parties on-line and/or off-line. We do not accept any responsibility for your participation. However there may be specific terms and conditions applicable to those activities and you should check these carefully.

The products and prices listed in the shopping sites on the Beacon Resort network are the responsibility of the relevant retailer. We are not liable for the availability, prices or price changes, including where price changes have not been reflected on the shopping sites.

Some advertisements and promotions may be aimed at consumers who are located in specific locations. As a result, the goods or services included in any such advertisements or promotions may not necessarily be available at or near the place where you are located whether for the price stated or at all. We make no representation or warranty with regard to the availability of such good and services or the price for which those goods and services may be available in the area where you are located. You agree that you will make no claim or complaint against us or any of our related bodies corporate and that those parties will not be liable, solely on the basis that you were not able to acquire goods or services mentioned in an advertisement or promotion whether at the price stated in the advertisement or at all.


For the convenience of our users the Beacon Resort network contains links and other pointers to websites operated by third parties. We do not control these websites and we are not responsible for their availability or their content and /or services.


You agree that BIG4 Beacon Resort may without notice terminate your access to our services without notice on any reasonable grounds including but not limited to:

  • Breach of these Terms of Use;
  • Request by law enforcement authorities or agencies;
  • Discontinuation of modifications to our services;
  • Technical issues or problems;
  • Extended periods of account inactivity;
  • Non-payment of any fees owed by you in relation to any services; and
  • Where we suspect you have used the services for a fraudulent or illegal purpose


Except where expressly specified, Beacon Resort network content is provided for your information only. It is not intended as advice and you should not rely upon it as such. You should verify any important information we provide (such as information about health, finances and travel) and seek independent advice suited to your specific circumstances prior to making any decisions.

Limitations of Liability

Your use of the Beacon Resort network is at your sole risk. The content and services are supplied to you on an “as is” and “as available” basis. To the extent permitted by law BIG4 Beacon Resort, its subsidiaries and affiliates, partners and licensors expressly disclaim all warranties and conditions of any kind regarding our content and services whether express or implied unless expressly set out in these Terms of Use. Without limiting the forgoing we do not warrant that: our Content is accurate or reliable. Nor do we warrant that our services will be timely, uninterrupted or error free or that any errors or defects will be corrected.

In no circumstances are we liable for any indirect or consequential losses or damages arising in connection to your use of the Beacon Resort network.


We rely on you to use the Beacon Resort network responsibly and to observe these Terms of Use. If BIG4 Beacon Resort suffers any loss or damage or incurs any costs in connection with any breach of these Terms of Use or any other legal obligation then you agree to indemnify BIG4 Beacon Resort for the losses, damages and costs.

Governing Law

These Terms of Use and any issues arising under these Terms of Use will be dealt with under the laws of Victoria, Australia.


Registered Company is Thirty Eighth Janelda Pty Ltd, trading as "BIG4 Beacon Resort".

ACN 006 933 035  |   ABN 30 961 786 616


Last updated: 15 October 2017